The Department of Family Practice exists to improve the health of the people of British Columbia.

We have over 4,000 academic and clinical faculty members working in 20 sites across the province to ensure more people have access to medical care that has continuity, is comprehensive, and serves community needs.

Academic and clinical faculty members mentor and supervise medical students in family practice offices and midwifery clinics. They train doctors to become family physicians through residency programs. Furthermore, they help family physicians become better teachers through continuing professional development.

Our faculty are also developing new knowledge to improve primary care. Family physicians who undertake clinical research are supported by scholarships, awards, and training opportunities. We want UBC’s network of family physicians, midwives, teachers, and researchers who work with patients to create a world class centre for community-based primary care research.

Robert J. Petrella, MD, PhD, FCFP (SEM, COE), FACSM
Head, Department of Family Practice

Welcome to the Department

The Department of Family Practice educates students, physicians, and midwives to be effective providers of patient-centered care in the context of family and community. Our faculty, staff, and students are distributed on sites across the province, and our main office is located on UBC’s Vancouver campus. We respectfully acknowledge that the UBC Vancouver-Point Grey academic campus is located on the traditional, ancestral, unceded territory of the xwməθkwəy̓əm (Musqueam), and UBC operations in Vancouver more generally are also on the territories of the Skwxwú7mesh (Squamish) and səl̓ilwətaɁɬ (Tsleil-Waututh).

To learn about the Department of Family Practice, find contacts or read recent news, please navigate through the website.

The Faculty of Medicine: Transform Health for Everyone

Ranked among the world’s top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Watch our film (Transform Health for Everyone) to learn more about the many people at the Faculty of Medicine who exemplify this vision by being transformative, inclusive, passionate, authentic and driven.

Our Commitment to a Respectful Environment


UBC and the Department of Family Practice are committed to providing a collegial, safe and respectful working environment. Please familiarize yourself UBC’s Respectful Environment website and Policy SC7 on Discrimination. The UBC Stewardship Statement and the Summary of UBC Policies & Expectations for UBC Faculty & Staff outlines the University’s expectation that all UBC persons will adhere to the highest ethical standards and to the University’s core values in their professional and personal conduct.

Our Commitment to Equity, Diversity and Inclusion (EDI) and Anti-Racism


In addition to the mandatory training through Workday, the Department of Family Practice encourages all employees to review and stay up to date with the latest EDI and Anti-Racism resources at UBC. The Faculty of Medicine’s Respectful Environments, Equity, Diversity and Inclusion website has many resources and events that are aligned with Anti-Racism and Inclusive Excellence at UBC and UBC’s Equity and Inclusion Office.

UBC Onboarding


We are glad that you are joining us. Below is some useful information as you orient yourself to UBC and the Department of Family Practice.

As a new employee, you will receive an email with instructions on setting up your Campus Wide Login (CWL), UBC email (FASmail) and how to complete your onboarding. You should be receiving your Campus-wide login (CWL) information via email, which will allow you to log in to Workday. If you haven’t received the CWL creation email, please call ISC Support at 604-822-2008.

Please ensure your Enhanced CWL (campus wide login) is created, as this gives you access to many UBC systems, including Workday, our system for employees, finance and human resources. Workday is the system for employees to enter time (hourly employees), time off requests, leaves and overtime requests, and update benefits as applicable. Each employee group may have different tasks and responsibilities in Workday. If you have any questions, please ask your supervisor or contact a member of the Human Resources team.

Please see onboarding instructions for Workday here (CWL required). Once you sign in to Workday, the onboarding module enables tasks directly from your inbox, including direct deposit and tax forms, contact information updates, benefit enrolment and required training, as applicable (approximately 2 hours of time). New tasks may appear as initial tasks are completed, and it is critical all tasks are completed to facilitate timely and accurate payment. Failure to enter direct deposit information may result in late payments as a cheque will be issued to your mailing address.

For clinical faculty, please contact the Clinical Faculty Coordinator at clin-fac@familymed.ubc.ca to setup your direct deposit and update your payee details, including: corporation name, business number, GST status, and mailing address.

Payroll and Time Entry


Hourly employees, please see instructions to enter time here.

Payroll’s calendar for time entry deadlines and payments can be found here.

For training guides, support requests and Workday updates, please visit the Integrated Service Centre.

UBC Orientation


To get started, go through and complete the tasks in the DFP Employee Onboarding Guide. Please visit Your First Days at UBC to view additional information and to enroll in the Orientation Hub. 

Please take time to review UBC’s Strategic Plan, Wellbeing Strategic Framework, Inclusion Action Plan, Indigenous Strategic Plan and Focus on People.

Statutory holidays are posted here.

Important University Policies and Information to be familiar with:

For the Vancouver campus, please visit How to Get to UBC for information on transit, cycling and parking.

UBC Staff Card


To sign up for a UBC Staff card, please visit the UBCcard Online Services. This is required for department access.

Email and Systems Access


Once you set up your CWL, please contact MedIT Service Desk to set up your email address/alias for UBC FASmail. Your supervisor should also request network and systems access through MedIT. MedIT’s resources are located here,including:

Keys and Alarm 


If you require keys and an alarm code, your supervisor can order them through our central department by emailing: dept.head@familymed.ubc.ca. The Security Group will send you an email once they are ready, and you will need to bring photo ID and a form of payment for the key deposit. You will be asked to provide a 4-digit code for alarm access, if required.

Booking Meetings or Equipment


To book meetings in the main board room, equipment rental, and difficulties, please contact dept.head@familymed.ubc.ca.

Department of Family Practice Administrative Contacts






Generic Email

Director, Administration Marni Fraser marni.fraser@ubc.ca  
Manager, Human Resources Hana Kim hana.kim@ubc.ca  
HR Assistant Adrian Whitehead adrian.whitehead@familymed.ubc.ca  
Finance Clerk Charles Harm charles.harm@ubc.ca fmpr.accountspayable@ubc.ca 
Clinical Faculty Coordinator Ara Silva ara.silva@familymed.ubc.ca


Communications Coordinator Katie Sweeney   dfp.comms@ubc.ca
Administrative Coordinator Jordan Christmas   dept.head@familymed.ubc.ca
Human Resources Manager Maria Jurado


Assistant Manager, Human Resources Annie Lai annie.lai@ubc.ca   

Onboarding Resources for Managers


Family Practice’s new Onboarding page can be shared with your new employee and used as a reference point for your onboarding. Please ensure as a manager your employee has completed relevant onboarding in Workday to prevent any issues in payment. You can use the report “Onboarding Status Summary” to track your employees’ onboarding. Note: onboarding will trigger on any extensions or reappointments, these steps should still be completed – training will not have to be completed again unless it is expired.  

A helpful onboarding plan will be unique, and as a manager, you will best know what will be useful to your new hire to set them up for success.

To support onboarding, the New employee checklist and orientation page features two resources:

  • An onboarding guide for managers designed to be a starting point for your local onboarding plan and help guide your interactions with your new hire during their first weeks.
  • Additionally, managers are encouraged to review and customize the New Hire Onboarding Checklist template and provide this to your new hire on or prior to their first day. What is most relevant to your new hire may be based on their role, team, department/unit, work arrangement, and so on.

To support new hires who may be searching for information online, there is now a generic onboarding checklist on the Your First Days page. We recommend managers still create a customized onboarding checklist by using the above noted resources, and have a schedule ready of the first two weeks for the new employee.