The Innovation Support Unit (ISU) is a departmental unit that was established to connect, engage, and partner with those who are actively involved in innovation in community-situated, primary care in BC.

The ISU works collaboratively with others at UBC and our partners, being guided by their needs, to help explore how to support innovation. We have been focusing on the various activities in primary care related to the changes in team-based care, helping explore how to create teams and how to evaluate their community-situated team-based care projects.

The Innovation Support Unit is here to help.

Contact us if you want to learn more about what we can offer.

We have recently launched a new podcast (click the artwork):

UBC Faculty of Medicine wrote a kind article on us in The Link.

Are you a Team Mapping Facilitator and looking for materials? Go here –> TEAM MAPPING FACILITATOR MATERIALS


Activities of the ISU

Supporting Learning

Design your Team

Plan your Evaluation

The ISU has helped establish a collaborative community on team-based care.

We have also developed an approach to supporting developing learning cycles within organizations and are happy to share our approach and help organizations develop learning systems of their own to incorporate evidence and QI into their planning activities in primary care.

The ISU has developed Team Mapping,  an approach that helps groups developing teams (patient medical homes / primary care networks) consider service needs for their populations.

Team Mapping engages members of a community in a series of interactive workshops to discuss service needs in a patient centred way. We facilitate the discussions in small groups of providers and patients to help you consider how your team could be structured to meet those needs in your community.

The ISU is working with researchers, projects, and the Ministry of Health to develop an adaptable evaluation framework that will help you plan evaluations for your project. The framework aims to provide advice for a feasible evaluation that both helps you improve as you adopt a team-based care approach over time and evaluate outcomes that align with the current goals of the patient medical home.

ISU Webinars on Team-based Care

The ISU has published a number of videos from our 2018 webinar series on team-based care.



Connect with the ISU by email